Refund Policy
Thank you for shopping at Vasudha Foods, a brand owned and trademarked by Touchstone Foundation Hyderabad. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.
1. Returns
We accept returns of our fast-moving packaged food products within 7 days of the date of purchase including delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Refunds
Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment within 2 business days.
3. Shipping
You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@vasudhafoods.com with details and a photo of the damaged or defective product. We will gladly send you a replacement or issue a refund.
5. Contact Us
If you have any questions on how to return your item to us or regarding the refund process, please contact us at info@vasudhafoods.com
else call us at +91 9113511808
6. Changes to This Refund Policy
Vasudha Foods reserves the right to update or change this Refund Policy at any time. Any such changes will be effective immediately upon posting on this page. We encourage you to review this page periodically for the latest information on our refund policies.
This Refund Policy was last updated on 23th Dec 2023